Duration: 1 Day
After completing this course, candidates will be able to:
Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise.
Candidates responsible for implementing solutions that support a sales life cycle so that it can
run efficiently and effectively to meet revenue targets, business strategies, and company
Candidates are responsible for configuring and expanding the core functionality of leads,
contacts, accounts, opportunities, and supporting entities to map to the sales processes in place
at the organization. They identify opportunities to use Power Apps to develop unified
experiences for all devices, Power Automate for application integration, business process flows,
and other automation tools to construct an application that supports and accelerates the “lead
to cash” journey.
Candidates must have strong business knowledge and should have first-person experience in
one or more sales roles.
Configure sales settings
Create and configure sales visualizations
Create and manage accounts and contacts
Create and manage leads
Create and manage opportunities
Create and manage sales order processes
Create and manage products and product catalogs
Configure integration with external sales applications
Create and manage goals and forecasts
Implement Sales Insights
A Microsoft Dynamics Certified Trainer.